Terms & Conditions

1. Scope

These terms govern all offers, order confirmations and deliveries by FIOREN IMPORT EXPORT DI YANG JINDE ("Supplier") to business customers. Sales to consumers are excluded.

2. Offers and orders

Website content is not a binding offer. A contract arises when the Supplier issues a written order confirmation or proforma invoice accepted by the customer.

3. Prices and payment

Prices are in EUR, excluding VAT, packing and transport unless stated otherwise. Payment is by SEPA bank transfer according to the terms on the invoice. Intra-community supplies require a valid EU VAT number.

4. Delivery

Delivery dates are estimates unless expressly agreed as binding. Risk passes according to the agreed Incoterms 2020 clause. Partial deliveries are permitted where reasonable.

5. Inspection and defects

The customer must inspect goods on arrival and notify visible defects within 8 days and hidden defects within 8 days of discovery, with photographic evidence. Remedies are limited to replacement, repair or credit note at the Supplier's option.

6. Retention of title

Goods remain the property of the Supplier until full payment has been received.

7. Intellectual property

Customers supplying logos or artwork for OEM/ODM production warrant that they hold the necessary rights and indemnify the Supplier against third-party claims.

8. Liability

Liability is limited to the invoice value of the goods concerned, except in cases of intent, gross negligence or mandatory product liability law.

9. Governing law and jurisdiction

Italian law applies, excluding conflict-of-law rules. The competent court is Florence, Italy, unless mandatory law provides otherwise.